Optimus Lux
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We are Optimus Lux Robotics ("Company", "we", "us", or "our").
We operate the website optimusone.ai (the “Site”), as well as all associated products and services that reference or link to these legal terms (collectively, the "Services").
If you have any questions or need assistance, you may contact us by email at [email protected]
These Terms of Service constitute a legally binding agreement between you (whether as an individual or on behalf of an entity) and Optimus Lux Robotics, regarding your access to and use of the Services. By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by all of these terms.
If you do not agree with any part of these Terms, you must immediately discontinue use of the Services.
We may update these Terms from time to time. If changes are material, we will provide prior notice via email or through our website. The updated Terms will be effective upon posting unless otherwise indicated. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
We recommend you print or save a copy of these Terms of Service for your records.
Our Services are intended for general access and use but may not be available or appropriate in all jurisdictions. Any access to or use of the Services from territories or by individuals where such use would violate applicable laws or regulations is done at the user’s own risk. You are solely responsible for ensuring compliance with local legal requirements where applicable.
Please note that our Services are not designed to meet industry-specific compliance obligations such as those mandated by the Health Insurance Portability and Accountability Act (HIPAA), the Federal Information Security Management Act (FISMA), or the Gramm-Leach-Bliley Act (GLBA). If your use of the Services is subject to such laws, you must not use the Services in a way that conflicts with any applicable regulatory requirements.
Our Intellectual Property
We own or license all intellectual property rights related to our Services, including but not limited to the website structure, source code, databases, software, content, visual design, trademarks, and all related materials ("Content" and "Marks"). These assets are protected under copyright, trademark, and other applicable laws globally.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services and to download or print portions of the Content for personal, non-commercial use only—provided you comply fully with these Terms, including the restrictions listed in the “Prohibited Activities” section.
Except as specifically permitted, you may not reproduce, distribute, display, modify, license, sell, or otherwise exploit any part of the Services, Content, or Marks without our prior written consent. To request permission, contact us directly at [email protected].
All rights not expressly granted to you are reserved by Optimus Lux Robotics.
Your Submissions and Contributions
By submitting any feedback, ideas, comments, or suggestions to us (“Submissions”), you assign all related intellectual property rights to us. We may use or distribute these materials for any lawful purpose, without obligation or compensation to you.
When you post content to public areas of the Services (“Contributions”)—including text, images, reviews, media, or other materials—you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, modify, distribute, display, and otherwise exploit those Contributions in any medium and for any purpose, including commercial.
This license includes the right to use your name, company, trademarks, and likeness associated with the Contributions, if applicable.
You are fully responsible for your Submissions and Contributions and confirm that:
We reserve the right (but not the obligation) to review, edit, or remove any user content at our discretion and may suspend or delete user accounts that violate these terms.
Copyright Infringement Notice
We respect intellectual property rights. If you believe that content available on or through our Services infringes your copyright, please refer to section 17. DMCA Notice and Policy for details on submitting a formal complaint.
By using the Services, you represent and warrant that:
If any information you provide is found to be false, misleading, outdated, or incomplete, we reserve the right to suspend or terminate your account and deny access to all or part of the Services—now or in the future.
To access certain features of the Services, you may need to create an account. When registering, you agree to:
We reserve the right to remove, reclaim, or modify any username that we determine, at our sole discretion, to be inappropriate, misleading, offensive, or otherwise objectionable.
We strive to present all product information—such as colors, features, specifications, and details—as accurately as possible on the Services. However, we do not guarantee that all information is entirely accurate, complete, or current. Due to variations in display technology, the actual appearance of products may differ from what you see on your screen.
All products are subject to availability, and we cannot guarantee that any particular item will be in stock at the time of your order. We reserve the right to modify or discontinue products at any time without prior notice. Product pricing is also subject to change without notice.
We currently accept the following payment methods:
By making a purchase through our Services, you agree to provide accurate, complete, and up-to-date billing and account information. You also agree to promptly update your data—such as email address, payment method, and card expiration date—to ensure successful transactions and communication.
Prices are subject to change without notice. Applicable sales taxes and shipping fees will be added where required. You authorize us to charge your selected payment method for the full amount at the time of purchase. We reserve the right to correct pricing errors, even after a transaction has been processed or confirmed.
We may decline or limit orders at our discretion. This includes restrictions on quantities purchased per customer, household, account, or billing/shipping address. We also reserve the right to refuse orders that appear to be placed by resellers or distributors without prior agreement.
We want you to be fully satisfied with your purchase. Please review our Return & Refund Policy for detailed information before placing an order.
In general, you may request a return or refund within 14 days of receiving your order, provided that the item is unused, in original condition, and in its original packaging. Certain products may not be eligible for return due to their nature or legal limitations (e.g. personalized items, used robotics parts, or software licenses).
To initiate a return, please contact our support team with your order number and reason for the return. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds will be processed using your original payment method after we receive and inspect the returned product. Processing times may vary depending on your bank or payment provider.
We reserve the right to deny refunds for items that do not meet our return conditions.
Our Services may include access to proprietary or licensed software components. Where applicable, such software may be accompanied by a separate End User License Agreement (EULA), which governs your rights to use that software. If no EULA is provided, the following terms apply by default:
We grant you a non-exclusive, non-transferable, revocable license to use the software solely in connection with your access to and use of the Services, and strictly in accordance with these Terms of Service. You may not distribute, reverse-engineer, decompile, disassemble, or otherwise modify the software, except as permitted by law.
All software and any related documentation are provided “as is,” without warranties of any kind, either express or implied—including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
You assume full responsibility and risk for any use of the software and agree that Optimus Lux Robotics shall not be held liable for any loss or damages arising out of or related to such use.
You may only use the Services for lawful purposes and in accordance with these Terms. You agree not to engage in any of the following prohibited activities:
Violation of any of these rules may result in suspension or termination of your access to the Services, and may also lead to legal action.
The Services may include features that allow users to submit, post, display, or share content such as text, images, videos, audio, reviews, or other materials (“Contributions”). All Contributions must comply with these Terms and applicable laws.
By submitting any Contributions through the Services, you confirm that:
You understand that Contributions may be publicly visible on the Services and accessible by others. We are not responsible for user content and disclaim all liability related to it. You bear sole responsibility for your Contributions.
We reserve the right to review, remove, or modify any Contributions at our discretion and to suspend or ban users who violate this section or any part of these Terms.
By submitting or posting any Contributions to the Services, you grant us a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license to use, reproduce, modify, distribute, display, and otherwise exploit your Contributions for any purpose—commercial, promotional, or otherwise.
This license includes the right to use your name, likeness, company name, and any trademarks or branding elements you include in your Contributions, if applicable.
You retain ownership of your content but acknowledge that we may use it without additional notice or compensation. You waive any moral rights or rights of attribution to the extent allowed by law.
We do not claim ownership over your Contributions, but you agree that we may store, process, publish, or remove your content at our discretion. You are solely responsible for ensuring that your Contributions comply with all applicable laws and do not infringe on third-party rights.
We may provide spaces within our Services for users to leave reviews or ratings. If you choose to post a review, you agree to the following:
We reserve the right to remove or moderate any review at our discretion if we believe it violates these guidelines or any part of our Terms. Reviews reflect the opinions of the authors and do not represent official views of Optimus Lux Robotics or its affiliates.
Our Services may offer integration with third-party social media platforms, allowing you to connect your account or access content through those platforms (each, a “Third-Party Account”). By linking a Third-Party Account, you confirm that:
We do not control and are not responsible for the content, privacy practices, or functionality of any social media platform. Your interactions with these platforms are governed solely by your agreements with them.
You can disconnect your Third-Party Account at any time through your account settings or by contacting our support team. Upon disconnection, we will delete all data obtained through that integration, except what is required to maintain your Optimus Lux account (e.g., profile photo, name).
Our Services may contain links to third-party websites or include content, applications, or resources originating from external sources (“Third-Party Content”). This may include banners, embedded media, or outbound links.
We do not monitor, control, or endorse any Third-Party Websites or Content. We are not responsible for their accuracy, availability, reliability, privacy practices, or any damage or loss caused by their use. Accessing such content is done at your own risk.
Before engaging with any third-party content or making purchases on external websites, we strongly recommend reviewing their terms, privacy policies, and security practices. We disclaim all liability related to your use of third-party services, including transactions made outside our platform.
We reserve the right, but not the obligation, to manage the Services in the following ways:
We may do this without notice, and without liability to you, to maintain the integrity and safety of our Services.
We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, store, and protect your personal information when you use our Services.
By accessing or using the Services, you agree to be bound by the terms of our Privacy Policy, which is incorporated into these Terms by reference.
Please note: our Services are hosted in the United Kingdom. If you access the Services from outside the UK, you consent to the transfer and processing of your data in accordance with UK data protection laws.
We respect the intellectual property rights of others and expect our users to do the same. If you believe that any content available on or through our Services infringes your copyright, you may submit a notification under the Digital Millennium Copyright Act (DMCA).
Your DMCA notice must include the following information (per 17 U.S.C. § 512(c)(3)):
Send your DMCA notice to:
Misrepresenting copyright claims may result in liability for damages under Section 512(f) of the DMCA.
These Terms of Service remain in effect as long as you access or use our Services.
We reserve the right to suspend or terminate your access to the Services at any time, for any reason, without prior notice—especially if you violate these Terms, any applicable laws, or our internal policies.
If your account is terminated, you are prohibited from registering a new account under your name, a fake or borrowed name, or the name of any third party—even if you are acting on behalf of that third party.
We also reserve the right to take legal action against you if necessary, including but not limited to pursuing civil, criminal, or injunctive remedies.
We reserve the right to change, modify, or discontinue any aspect of the Services at any time and for any reason, without prior notice. This includes removing or updating content, features, or functionality.
We are not obligated to maintain or support the Services, nor to provide updates, upgrades, or enhancements. We may also temporarily suspend access to the Services for maintenance, technical issues, or operational reasons.
We are not liable for any loss, damage, or inconvenience you may experience due to downtime, changes, or the discontinuation of the Services.
These Terms of Service and your use of the Services are governed by and interpreted in accordance with the laws of the United Kingdom, without regard to conflict of law principles.
If you are a resident of the European Union, the United States, or another country with applicable consumer protection laws, you may also be entitled to the protections afforded by the laws of your place of residence. However, any legal action arising under these Terms shall be brought exclusively in the courts located in the United Kingdom, unless otherwise required by law.
In the event of any dispute or claim related to your use of the Services or these Terms, we encourage you to first contact us directly to seek an informal resolution.
If a dispute cannot be resolved informally, it shall be settled through binding arbitration in accordance with the rules of the applicable arbitration authority, based on your region:
The following matters are exempt from arbitration and may be handled in court:
If a court finds any part of this arbitration section unenforceable, that portion shall be severed, and the remaining provisions shall remain in full effect.
The Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, availability, or other content.
We reserve the right to correct such errors, inaccuracies, or omissions at any time, without prior notice. This includes updating information or canceling orders if any part of the Services is inaccurate—even after you have submitted an order or received confirmation.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee that the Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components. You use the Services at your own risk.
We are not responsible for the accuracy, completeness, or reliability of any content or information made available through the Services or linked third-party platforms. Any reliance you place on such information is strictly at your own discretion.
We do not endorse or guarantee any third-party products, services, or content accessed through the Services. All transactions with third parties are at your own risk.
To the fullest extent permitted by law, Optimus Lux Robotics and its directors, officers, employees, agents, affiliates, or licensors shall not be liable to you or any third party for any indirect, incidental, consequential, special, or punitive damages. This includes, but is not limited to, loss of profits, revenue, data, or other intangible losses arising from:
In no event shall our total liability exceed the amount you paid to us in the six (6) months prior to the event giving rise to the claim, if any.
Some jurisdictions do not allow limitations on implied warranties or exclusion of certain damages. In such cases, some of the above limitations may not apply to you, and you may have additional rights under local law.
You agree to defend, indemnify, and hold harmless Optimus Lux Robotics, its affiliates, officers, employees, agents, and partners from any claims, losses, damages, liabilities, expenses, or costs (including legal fees) resulting from:
We reserve the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.
We maintain certain data that you submit to the Services in order to manage functionality, performance, and user experience. This may include account information, usage logs, preferences, and support-related communications.
Although we perform regular backups and follow industry-standard security practices, you are solely responsible for any data you submit. We are not liable for any loss, corruption, or unauthorized access to your data resulting from factors beyond our control.
By using the Services, you acknowledge that we are not responsible for any loss or corruption of your submitted data and waive any claim against us arising from such incidents.
By accessing the Services, sending us emails, or completing online forms, you consent to receive communications from us electronically.
You agree that all agreements, notices, disclosures, and other communications we provide electronically—whether via email or on the Services—satisfy any legal requirement that such communications be in writing.
By using the Services, you consent to the use of electronic signatures, electronic contracts, and electronic records. You waive any rights or requirements under applicable laws that require a physical signature or delivery of non-electronic records.
If you are a California resident and have a concern that has not been satisfactorily resolved by our team, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs.
You can reach them in writing at:
California Department of Consumer Affairs
1625 North Market Blvd., Suite N 112
Sacramento, California 95834
Or by phone at:
(800) 952-5210 or (916) 445-1254
These Terms of Service, along with any policies or legal notices posted by us on the Services, constitute the entire agreement between you and Optimus Lux Robotics regarding your use of the Services.
Our failure to enforce any provision of these Terms shall not be considered a waiver of such right or provision. If any part of these Terms is deemed unlawful or unenforceable, that portion shall be severed without affecting the validity of the remainder.
You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights at any time.
There is no partnership, joint venture, employment, or agency relationship created between you and us as a result of these Terms or your use of the Services.
You agree that these Terms will not be construed against us by virtue of having drafted them. You waive any defenses based on the electronic form of these Terms and the absence of physical signatures between the parties.
If you have any questions, feedback, or need to resolve an issue related to these Terms or our Services, feel free to reach out:
We aim to respond as quickly as possible to all inquiries.